How to Use WhatsApp Business for Your Website

WhatsApp Business gives your small business a professional messaging presence, and paired with your website it becomes a simple sales engine. Here's how to use it.

Set up a professional profile

Add your business name, logo, hours, address, and a catalogue of products or services. Customers see a credible, complete profile.

Connect it to your website

• Add a WhatsApp button so visitors can message you in one tap.
• Use pre-filled messages to make starting a chat easy.

Use the handy features

Set up quick replies for common questions, away messages for after hours, and labels to organise chats. These save time and make you look professional.

Sell and support

Answer questions, share your catalogue, confirm orders, and follow up. Fast, friendly replies on a channel people love turn chats into sales.

Ready to put this to work? Build your website free with Site9 — templates, an online store, blog, and payments built in, live on your own domain in minutes. No code required.